Managed Print Services Redefined

Managed Print Services is evolving; it’s as simple as that. Xerox continues to be the leader in Managed Print Services and that is due to continued evolution and awareness. At Xerox, we grow with our technology and change our practices to best suit our customer’s needs. We were honored to be announced as the leader in the 2014 Quocirca Managed Print Services Landscape.

Quocirca went on to report, “Xerox has retained its leading position in Quocirca’s evaluation of the MPS market, buoyed by continued investment in its mature MPS portfolio. An early leader in the market, its key strength is the depth and scale of its service offering, which encompasses office printing, production printing, as well as IT services (ITS) and business process services (BPS).”

Southwest Florida Office Solutions is proud to be a part of this prestigious company and is even more excited to announce that your local Xerox Authorized Agent is currently ranked 14th in the United States.  Xerox ensures that agents and dealers, as well as their corporate office grow together so we can provide superior customer service and support on a national and global weather. Managed Print Services is growing faster than almost any other sector of our business. Gartner released their hype cycle, showing trends and their plateaus.

Hype Cycle for Imaging and Print Services, 2013

According to Xerox’s Managed Print Services Landscape, 2014, MPS covers a number of service areas across three broad categories:

Assessment – a review of the current print environment to provide recommendations for a rationalised print environment and provide an estimate of potential future savings. Assessments range from basic online assessments to full workflow assessments. Environmental impact analysis and document security assessments may also be included.

Optimization – device rationalization and consolidation to improve user-to-device ratios and development of print policies to develop a governance framework for a full enterprise MPS, including change management, deployment, and transition.

Management – continuous process improvement, business reviews, SLA monitoring, remote management, and workflow improvement.

This serves as a tentative estimate of how services will be perceived and delivered in the future. Southwest Florida Office Solutions is delivering the great services that you expect at the quality you know. Managed print Services are becoming more flexible, accessible, and manageable than ever. Contact us today to discover how we can make your business day-to-day easier and take some of the stress off your shoulders.

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